Field Collection Officer - Pondok Indah

PT Mitra Solusi Lelang is a dynamic financial services company dedicated to providing efficient and reliable collection services. As a Field Collection Officer in Pondok Indah, Jakarta Selatan, you will play a crucial role in ensuring timely and effective collection processes. This role offers a unique opportunity to contribute to the financial sector while working in a vibrant and bustling area.

In this position, you will be responsible for visiting clients' locations to collect outstanding payments, ensuring that all collections are processed accurately and efficiently. You will interact with clients, negotiate payment terms, and follow up on overdue accounts. This role requires a proactive and detail-oriented approach, as well as excellent communication skills to build and maintain strong relationships with clients.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Visit clients' locations to collect outstanding payments.
• Process and record all collections accurately using the company's collection management system.
• Follow up on overdue accounts and negotiate payment terms with clients.
• Ensure compliance with company policies and procedures.
• Provide regular reports on collection activities to the team leader.
• Maintain a high level of professionalism and confidentiality.
• Assist in the organization and coordination of collection activities.
• Participate in team meetings and contribute to the development of collection strategies.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 2 years of experience in a similar role in the financial services or collection industry.
• Proven track record of successful collections.
• Excellent communication and negotiation skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Proficiency in using collection management software such as Salesforce or similar.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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